Agent Greeter logo Agent Greeter
Pricing Blog Get started

Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using Agent Greeter ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These Terms apply to all users, including visitors, account holders, and enterprise customers.

2. Description of Service

Agent Greeter provides an AI-powered front desk platform that greets visitors, processes check-ins, sends host notifications, collects intake information, and handles after-hours overflow. The Service is provided as a software-as-a-service (SaaS) product available via web browser and tablet kiosk.

3. Account Registration

You must create an account to use the Service. You agree to provide accurate information and to keep your account credentials secure. You are responsible for all activity under your account. Notify us immediately at security@agentgreeter.com if you suspect unauthorized access.

4. Subscription and Payment

Paid subscriptions are billed monthly in advance. Prices are as published on the pricing page. We may change pricing with 30 days' notice to account holders. Free trials do not require a credit card and convert automatically to paid subscriptions only with your explicit confirmation.

5. Acceptable Use

You may not use the Service to:

  • Violate any applicable law or regulation
  • Collect or process data without proper consent from your visitors
  • Collect protected health information (PHI) without an active HIPAA BAA
  • Attempt to reverse-engineer or circumvent security measures
  • Resell or sublicense access to the Service without written permission

6. Your Data

You retain ownership of your data and your visitors' data. You grant us a limited license to process and store this data solely to provide the Service. We will not sell your data to third parties or use visitor data to train AI models without explicit consent.

7. Service Availability

We aim for 99.9% uptime. Planned maintenance will be communicated at least 24 hours in advance. We are not liable for service interruptions caused by factors outside our control, including internet outages, force majeure events, or third-party service failures.

8. Limitation of Liability

To the maximum extent permitted by law, Agent Greeter's liability for any claim arising from use of the Service is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

You may cancel your account at any time. We may suspend or terminate accounts for violation of these Terms. Upon termination, your data is retained for 90 days before deletion, during which time you may request an export.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

11. Changes to Terms

We may update these Terms. For material changes, we will provide 14 days' notice by email. Continued use after the effective date constitutes acceptance.

12. Contact

Legal questions: legal@agentgreeter.com

Agent Greeter

AI-powered front desk for offices that can't afford to miss a visitor.

Product

Pricing Sign up

Company

About Blog

Legal

Privacy Terms
© 2025 Agent Greeter. All rights reserved.